Leadership of Dr Mahathir Bin Mohamad Essay

1-INTRODUCTION â€Å"To be a great leader, one needs to have good strategies, be knowledgeable and able to predict the future† Mahathir Mohamed After becoming the Prime Minister of Malaysia in 1981, Mahathir Mohammed has changed a lot of polices and economic strategies, which reflected positively on Malaysian economy. In his era, Malaysia has changed from a poor agricultural country to a very rich industrial modern country, Where he was known as the Father of Modernization for Malaysia . He has made ​​a lot of achievements on economic and political level in Malaysia and was also known for his extreme critique of Western anti-Islamic policies . He is  truly an extraordinary man and multi-talented leader where he was able to achieve a breakthrough in a short period of time. I will talk in this paper about the leadership qualities of Mahathir Mohammed and some of the most important achievements and his leadership styles and then I will address some of the negatives that have marred his tenure. 2- BACKGROUND Dr Mahathir Mohamad was born on December 20, 1925 in Seberang Perak, Alor Setar, Kedah1. He was the youngest of nine children. His father Mohamad bin Iskandar was a half Indian origin while his mother Wan Tampawan was Malay. His family came from a very modest background, as they were not aristocrats, now were they particularly inclined religiously or politically. As schools were closed during the Japanese occupation of Malaya in World War II, Mahathir started off in small businesses. He first started selling coffee, and later was a hawker of snacks, mostly pisang goring (banana fritters) He started his education by attending a Malay vernacular school before continuing his education at the Sultan Abdul Hamid College in Alor Setar. He continued his study and attended Medical Study at King Edward VII College of Medicine in Singapore2. He graduated in 1954 from medical college, and started his carrier as a doctor in Penang General Hospital3. in 1957 he establish his own clinic. In 1964, he was elected to parliament, as a member of the United Malays National Organization (UMNA). 3- Mahathir’s Characters and Personality. a. Look to leadership. Mahathir Mohammed was fond of leadership and love of work is done correctly. It was remarkable among his friends and peers for his ability to persuade. It also looks like the features of the seriousness and purposefulness. b.Strategic and Visionary Way of Thinking. (1) Mahathir Muhammad was preferred to study law, but it did not happen where he got a scholarship in medicine as explained above he wanted to study law because he enjoy debating4. But medical profession helped him a lot in his work as a politician. He has earned the status of diagnosis and treatment, bringing diagnose diseases of Malaysian nation economically, politically and socially. The way in dealing with the problems of his country’s was like a relationship of doctor and his patients. (2)Mahathir Mohammed, after his visit to Japan and South Korea could be a vision of his country through dissemination of education and rely on human resources In what was called ‘Look East’ policy5. He was inspired by the Japanese and Korean experience in modernization and future vision6. (3)Mahathir Mohammed has development a plan is to include the development of all parts of the country, including remote areas. Has taken care to build roads and bridges linking the cities and villages of Malaysia as interested in the elaboration of the economic vision for Malaysia 20207. Mahathir Mohammed was keen to build a strong network of contacts in order to contribute to advancing the Malaysian economy, and thus was able to enter the country to the era of fast communication in the early eighties of the last century. c.Influential Characteristic. (1)Mahathir is believed in leadership by example8. He was trying to implant the values ​​of Work loving in Malaysian people by the example, he was spending long hours at work and hardly takes a vacation, but he continues to work to improve the economic situation of Malaysia (2)He was very influential Mahathir Mohammed at the political level as part of the continuation of his rule in Malaysia for 22 years ‘Barisan Nasional’ and influence the people continuing support the ledge9. d.A Strict Disciplinarian. (1) Early in his inception Mahathir Mohammed has earned status of strict and seriousness in education and dealing. He was like his father, cares about the education of his children and sometimes treated them harshly10. In leading the country as a Prime Minister some example of this characteristic can be viewed in the case of his decision in 1988 whereby on his advice for conducting tribunal to Lord president Tun Saleh Abbas for â€Å"gross misconduct†resulting the King sacked Lord president Tun Saleh Abbas, and two supreme court judges were also dismissed. Another example was in 1998 his Deputy Prime Minister, Anwar Ibrahim was sacked and arrested under the Internal Security Act and served a 15 year jail sentence on charges of corruption and sexual misconduct11. e.Multi-talented Person. Mahathir Mohammed was a multi-talented person and deep thinking, he was able to deal with a lot of problems at one time and decisively. He has been known about these qualities during his study in the university where he was able to lead more than student group also founded some student magazines at the university. He established a medical journal and was its editor called `The Cauldron’ It also wrote a book before becoming prime minister, called the Malay Dilemma and the book was banned until he became prime minister 12. 4-An Analysis of Dr Mahathir Leadership. a. Leadership: it is very clear that Tun Dr Mahathir has a good character of leadership whereby his personality and character has inspired people to achieve their Goals. You can see His leadership successes by achievement of the country and also it can be seen byThe high level of income and living standards of the people of Malaysia. It can also touch on the impact of his neighboring countries such as Indonesia, which is trying to inspire experience of Mahathir Mohammed in the economy. b. Management: It is proven that he was successes in managing the government structure, Where he was able to run the government in a good way, which led to the achievement of the desired during his tenure. He has good plans for  the continued progress and ensure the achievement of the objectives of Vision 2020 c. Decision Making: By looking at his way of thinking it is shown that Mahathir has a strategic and critical thinking. This can be seen from his idea of The Look East Policy and The Vision 2020 whereby it is shown of his concern and awareness about the nation and the direction to go for Malaysia and the benefits to all Malaysian people. He had also shown that he is a careful person in making his decision, even when he wanted to announced his resignation, he did not tell anybody including his wife but only asking his deputy Tun Abdullah Ahmad Badawi whether he is ready to be his successor. He wanted his announcement to be a public statement as he would not able to retract and he do not want any body to dissuade him for the resignation . d. Style of Leadership: From the discussion of his personality and character, it is seen that Dr Mahathir was applying both autocratic and democratic style of leadership. As a leader, he used his power and being strict to enforce the policies or plan that he had decided to achieved certain objectives but at the mean time he is also admit in his memoirs, A Doctor in the House as in the government and in the organization, all of the achievement are not only by himself but by everyone in the organization. 5- Leadership weaknesses of Dr Mahathir  the biggest failure of his 20 year rule that his inability to create a better work ethic among fellow ethnic Malay despite affirmative action policies in their favour has been13. CONCLUSIONS In conclusion, it is identified that Tun Dr Mahathir has applied not only one style of leadership but he had applied the autocratic and democratic style depending on situation and he had shown that he had manage it accordingly and proven by his great achievement. There are so many good thing about Tun Dr Mahathir from his personality and  character that can be adapt to become a good leader. Tun Mahathir has shown that, to become a leader, one must have the desire to be a leader then only he or she can become the truly leader and he has prove that the important of knowledge is a vital aspects to be a successful leader. Only by having wide knowledge the leader can success his leadership whereby a leader without knowledge will lead his follower to the uncertainty. With the knowledge a leader can develop his vision by foreseeing the right direction or what his organization should be heading to or what to become. Another principle that has been practiced by Tun Mahathir was lead by the example. A good leader should have always shown to his follower or subordinate a good example by himself. Only by showing a good example the follower will given their respect followed by having confidence to be lead by the leader. Another point to be highlighted here is that, in approaching the follower, the leader should not practicing only one type or style of leadership. The style should always depend on situation, in order to get the affirmative guarantee to achieve the objectives in executing tasks given the autocratic style seem to be the best but throughout the process, the democratic way might encourage the follower to voluntarily impart their contribution and fully cooperation to achieve a better results. The mentor mentee concept can also become a factor to a success in leadership as in this case, Tun Mahathir’s father was the person who had inspired him the importance of revere learning and knowledge that has lead him to his success later on throughout his life. Bibliography: 1-Mahathir Mohamad (2011). A Doctor in the House: The Memoirs of Tun Dr Mahathir Mohamad. Petaling Jaya, Selangor: MPH Publishing. pp843. 2- The Defence Leadership Centre, Defence Academy of United Kingdom (2004). Leadership in Defence. p2-4. 3- BTDM Ser: 122/ Sep-Oct 2003. Tentera dan Dr Mahathir . p4. 4- Linda D. Henman. Leadership: Theories and Controversies. p1. 5- Limkokwing University of Creative Technology, Tun Dr Mahatir Mohamad; Leaders. Retrieved 01:30, June 10, 2012 from http://www.limkokwing.net/showcases/leaders/tun_dr_mahathir_mohamad/ 6- C. S. Kuppuswamy (2001). Dr. Mahathir Mohamad in power for two decades-An assessment. South Asia Analysis Group. Retrieved June 10, 2012 at 2345 from http://www.southasiaanalysis.org/%5Cpapers4%5Cpaper304.html 7- Retrieved 23 Jun 12 at 2330 from http://en.wikipedia.org/wiki/Mahathir.

Failure of Reconstruction

Failure of Reconstruction Reconstruction is defined as a thing that has been rebuilt after being damaged or destroyed. Following the civil war the South was very much damaged both physically and emotionally. The radical republicans tried to reshape the south for their own benefit which was unsuccessful across the board for many reasons. Ultimately reconstruction failed to accomplish the goals of the free blacks and radical republicans because the radicals wanted a hard reconstruction of the south that was unrealistic because it neglected the life goals of the newly freed African Americans.Once the thirteenth amendment ended slavery the newly freed blacks of the south had some important goals in mind. In the source â€Å"Jourdon Anderson, Letter To P. H. Anderson† Jourdon discusses his objectives as a free man which included the wages he earned working for his former master, education and protection of his children, and to be treated with respect ( Reading, 159). It was not jus t Jordon who wished these things; all of the newly freed blacks were seeking these goals and other goals as well.Even though the radical republicans strongly opposed slavery, their goals during reconstruction did not exactly support the black’s goals. Radical republicans aimed for a hard reconstruction of the south that would erase the gross inequalities in wealth created by slavery. They believed the best way to accomplish this was by dividing up the land in the south. Taking the land away from the rebels and selling it to the freedmen. Radicals firmly believed the property of the rebels should pay for the national debt caused by the Civil War (Reading, 161). The southerners did not support this idea whatsoever.They are extremely angry with Thaddeus Stevens for wanting to divide up their land, land that has been in their families for generations, and give that land to black people (Reading, 161). Southerners tried to recruit former slaves back to their farms in order to keep a small part of slavery existing (Reading, 159). Ultimately the white southerners wanted to establish white supremacy. They did so with violence, enlisting fear in the blacks and interracial couples by lynching (Reading, 169). Georges Clemencau was a French physician and journalist, covered Washington politics for a French newspaper.In the source â€Å"U. S. Senate, Reports On ‘Outrages Committed By Disloyal Persons’† Clemencau talks about the double standard the U. S. government has for military and civil heads of the Confederate government. He talks about how the whites forcefully get what they want in any way they want weather it’s unconstitutional or not (Reading, 167). The goals of the radical republicans revolved around making the southerners pay for the war damages, giving blacks a chance to be free people, and eliminating the vas variations in wealth among the slave owners.While these goals seam realistic, the extent in which the radical republica ns wanted them done was not. As well as these goals could not be completed without support from others, and the white southerners did not support these goals. The free blacks reinforced these goals, but they were not at the top of their list of goals following the abolition of slavery. Thusly causing reconstruction to fail for lack of support and the vast amount of sacrifice they demanded from the southerners.

A Comparison of The Poplar Field by William Cowper and Binsey Poplars Felled 1879 by Gerard Manley Hopkins

Comparison of William Cooper and Bentley's Poplar Fields In 1879 Gerard Manley Hopkins was first defeated in that the two poems were about the riverside tree collection. Another thing in common with these poems is that they were cut afterwards, so the writers are now deprived of their pleasure in cold through colored. However, there are many differences between verses. Initially, we noticed that Hopkins used a more complex prosodic system to capture readers. Choose two verses given in the lecture. Let's compare and contrast these two poems (Binsey Poplars by Gerard Manley Hopkins and The Trees by Phillip Larkin). In a recent article by The Guardian, Billy Mills wrote that Trees have been rooted in poetry for centuries. - These two poems have many similarities in their contents. They all have a poetry relationship. The author wrote that his son is his father. My father thought that he was committing a crime, but this is a crime that God does not like. These two poems are related to th e life of the author. After Hopkins leaves his hometown and replaced his position in the world, the competition and cooperation between the father and his son lasted for a long time. For example, in 1879, Gerald Manley Hopkins wrote a letter to the bridge. I included some of my father's lines in Well Walk (Jots and other funny things.) Two months later, Hopkins created Bingxi Poplar Tree to celebrate the cutting of forest near Oxford Did. Clearly, competition with father is an important creative stimulus. Binsey Poplars is a religious poem, Hopkins has no personality. Everywhere in Binsey Poplars, the tone of poetry is sadness, appealing, anger, determination, and religion. This poem is written in spring rhythm which is an innovative metric format developed by Hopkins. In the spring rhythm, the number of accent in a line is calculated, but the number of syllables is not calculated. How to rhyme is different in each section. Since Binsey Poplars has only two sections, the system of v erse is AB, AC, BA, CC. This is also irregular. The position of the line of Binsey Poplars indicates that it is effective to run that line. This poem compares the line of a tree with the rank of a soldier. A military image means that the development of industry in rural areas is equivalent to war 'Binsey Poplars' was published in 1918. This is elegy of the scenery Hopkins knows intimately during Oxford. It has many atmospheric and landscape words like jumping sun - which means that the sun seems to interact with the environment. On the third line of the first quarter, he used felling three times. He did this to convey the sound of an ax hitting a tree. Hopkins believes that natural objects are like expressions created by God and that they use self to capture it. This poem is about Hopkins' love for Him and tells more about poplar logging.

Communication Principles, Techniques and Strategies used in Health and Term Paper

Communication Principles, Techniques and Strategies used in Health and Social Care Settings - Term Paper Example In the worst case scenario, miscommunication could result in the death of the patient. In the case of Anne, who suffered from a stroke, delayed communication in the period between the moment when she first felt unusual symptoms and when she reached the hospital caused her to suffer a stroke. If her husband Paul had been successful in reaching an ambulance or other medical firm and enabled her to reach the hospital in time, this could have been averted. However, Paul, Anne’s husband, was unsuccessful in reaching the ambulance. In addition, when she finally reached a hospital, Anne was left unattended for approximately four hours. During this interlude, her face sagged on one side and she lost control of her bodily functions. It does seem that the attitude of the medical professionals concerned was shockingly callous. However, it is more likely that they simply were unequipped with the right coping skills for dealing with the extreme stress that is often encountered in the medical field. The medical emergency number dialed by Paul may have been disconnected. However, it is more likely that the line was busy and there were many people trying to use it at the same time. On his arrival at the first hospital, Paul and Anne may have walked in at a time when all medical professionals were busy attending to serious cases; thus the lack of attention for the first four hours. In addition, the doctors were probably strained after a hard day’s work. This is not a suggestion that their attitude was excusable; however, it is important to point out that medical practitioners deal with extreme stress on a regular basis.  

Ethical case Essay Example | Topics and Well Written Essays - 1000 words - 1

Ethical case - Essay Example This paper thus discusses the issues facing Lisa when challenging current policies and procedures of the acquired company from both ethical and professional perspectives. One ethical issue Lisa applied was ensuring that the corporate assets were secure. In her one year in charge as the financial manager, she faced a significant acquisition with a total cost of $10 billion. Her company acquired a prestige fragrance company. Lisa’s challenge in this case was to ensure that the acquired company came together with the parent organization in an ethical, appropriate manner. She also had to ensure that there were no unethical practices on the part of the project. Also, the management team responsible for the acquisition and integration of the company. Additionally, she had to ensure that the acquired companies were not practicing inappropriate accounting practices in order to inflate their sales or earnings. One of the stakeholders involved in ethical issue is Lisa, but he faced opposition from the controller Mr. Anderson. Lisa prepared a meeting with the parent company with a focus on accounting manual and a plan for valuation of the company’s assets. It was apparent that these documents were of little interest to Mr. Anderson. He was polite and professional, but his management style was clearly dictatorial. Anderson had worked for twelve years in the Prestige Fragrance Company and attained some several promotions. He was a CPA, who had a background in major accounting firm and had contributed a lot in the growth of the company. All this earned him respect from the Board of Directors, but it was evident that he was not happy to be in part of a smaller division in a much larger company. Lisa was very concerned about the acquired assets and the unusually high proportion of â€Å"other assets† on the balance sheet. This made her to review her preliminary observation with Anderson. She was of the view that often items in this category

Make a claim on Hamlet play character Essay Example | Topics and Well Written Essays - 750 words

Make a claim on Hamlet play character - Essay Example get to the root cause and after the revelation provided by his father’s ghost is involved in scrutinizing the moral and immoral aftereffects of his revenging action towards Claudius. When Hamlet faces the death of his father, he was too much disturbed as he intensely loved his father and his loss became a sort of suffering for him but this suffering was made manifold when his mother soon after his father’s death married his uncle, Claudius. In his first soliloquy, Hamlet showed his disgust with life and stated that we are here to die and if suicide would not be prohibited in religion, he would have committed it. He said, According to Hamlet, our body is not immortal as we have to die one day and he would have preferred to commit suicide and hug death if it was not made prohibited by religion. He considers himself chained and helpless. For Hamlet, the world appeared as useless and as a young man, he lost interest in life that was not only possible that he faced his father’s death, there was much more on his side that he felt intensely due to which, he said, For him, everything of the world lost value and there was no more attraction left for him in the world. Hamlet saw no profit in being alive and to live in this world and the reason for all this was his mother’s hurried marriage with Claudius. He lost belief in any woman on this earth because as per his perceptions, if a mother is not trustworthy, then who else can be as he said, Hamlet regarded his mother’s hasty marriage as incest because for him, she must have an extramarital affair with Claudius when his father was alive as such a marriage can only take place when both the members are pre-committed with one another. According to Hamlet, the tears that his mother shed on the death of his father were false and untrue as she soon washed her eyes and become betrothed to Claudius. Her marriage was there within a month after her husband’s death and as per Hamlet’s statement, her action was faulty

Writing helps jog creativity (needs better wording..) Essay

Writing helps jog creativity (needs better wording..) - Essay Example No doubt, free writing is a natural way of writing that accelerates learning and enhances creativity. Writing is a process that explores ideas, beliefs, knowledge of known, and leads to the unknown. Free thinking and writing keeps the ideas and thoughts flowing. Murray finds free writing as a natural way of writing. He acknowledges the fact that writers are mostly clueless, they don’t know what their direction is. It is because they use language as a tool to explore what is beyond their knowledge (77).Free writing let the writer express every little detail on the paper rather than missing it in the â€Å"only thinking† or planning process. I personally feel that ideas are like soap bubbles that form and burst quickly, one after the other. I can identify with Abelardo Delgado who says, â€Å"I literally give birth to the ideas which wiggle in me wanting to come out†(qtd. in Tomlinson).It is critical to save them as they appear, and nothing can save them as beautifully as free writing. James Baker refers ideas and details as â€Å"free-floating metal shavings† looking for magnet (qtd. in Tomlinson).The magnet here are words that attract and absorb every little detail of our ideas. Free writing gives clarity and meaning to the whole thought process in general and writing in particular. Murray observes his students exploring and discovering the meaning through their writing process (77). While writing freely, we naturally express ourselves more. Gradually, we come to identify the meaning behind our expressions. It is more like a process of self exploration which introduce us to our writer self. Elie Wiesel says, â€Å"I write in order to understand as much to be understood† (qtd. in Murray 77).Murray supports my idea of writing as a discovery of meaning which unfolds itself as it proceeds. However, I never felt like professor of philosophy who felt embarrassed or dumb because he has to keep writing to find out what is his objective

Theater aesthetics Essay Example | Topics and Well Written Essays - 1000 words

Theater aesthetics - Essay Example In such a way, it is the hope of this author that by expounding upon the light and dark realities that are portrayed within the set design and costume dynamics that further elements of the underlying struggle that exists within the main characters can be coaxed out of a play that has already been analyzed in each other imaginable means. Firstly, with respect to the set design of the play Hamlet, the clear and overt utilization of the dismal and rather dark color schemes that define the castle existence that Hamlet himself experiences are evocative of the inner struggle and means by which his character constantly struggles between the realities of life and the hopes and aspirations that he continues to hold onto. In such a way, the light and dark contrasts of the interior set design of the castle alongside the more pastoral landscape that much of the play integrates with allows for the viewer to trace a clear and rather obvious point of understand with regards to the anticipation of h ope and the reality of defeat and suicidal tendencies that are displayed within the dialogue as well as within the internal dynamics of set design and construction colors/lighting. Likewise, a further and indirect level of understanding can be made with regards to the ominous sense of foreboding that such a dismal set design necessarily evokes within the viewer. In its most perfect form, set design is meant to work alongside and not distract from, or add to boisterously to, the meanings or understandings that the audience should take from a play. In such a way, it should be the clear and unmistakable take away and understanding of the reader that this is expertly demonstrated within the play itself by appropriate utilization and leverage of scene design and lighting that have been affected. Another key aspect of understanding that can be garnered with respect to the aesthetics of the play in question is with regards to the wardrobe that is exhibited. Again, the clear and obvious lev el of understanding that this wardrobe provides is with regards to the descriptive capabilities that has in defining and differentiating the moods and thoughts that Hamlet and the other characters express on stage. Again, it would be quite sufficient if the actors of the play integrated perfectly with the script and were able to relate the complexities of the play to the audience; however, an entirely different dynamic is able to be leveraged by merely dressing Hamlet and Ophelia in contrasting shades of dark and light. The shades of dark that Hamlet is clothed in represent a clear understanding to the audience that he is continually battling the darkness of suicidal thoughts and depression whereas the lighter colors are evocative of the aforementioned pastoral scenes in which he can be seen to contemplate those aspects of life that offer hope for living further. Comparatively, Ophelia is clothed in darker colors throughout much of the play due to her unceasing state of mourning. Ho wever, lighter colors are also employed at times and it is the belief of this author that such utilization helps to underscore the frailty and femininity that Ophelia brings to the play itself. Whereas almost all of the subject matter is dark and extraordinarily philosophical, Ophelia acts as something of a foil to the character of Hamlet in the fact that she is able to engage in life and its complexities in something of a natural and rather

The Online Higher Education Market in the USA Essay

The Online Higher Education Market in the USA - Essay Example In online courses, professors are often referred to as facilitators. There are some similarities between taking online and a traditional course, but there are also a lot of differences. Students often are exposed to both types of courses in the curriculum of universities. The purpose of this paper is to compare and contrast traditional and online courses. In a traditional school, the majority of courses are taken on a semester basis. There are some school systems that offer trimester courses. The length of a semester is approximately five months, while trimesters are completed in about three months. Online schools are different in their scheduling. A lot of online schools offer courses in six-week spans. A student that takes six-week online courses can complete a master’s degree in 18 months instead of two years. Both online courses and traditional college courses are very challenging and require a full commitment from the students. The grading format of online courses is diff erent than in traditional courses. In traditional courses at universities, the teacher places a lot of weight on examinations. The exam grades often exceed 70% of the total value of the grade. An online course has a different emphasis. Professors in online courses allocate a low portion of the grade to exams and a larger portion to essays or term papers. The participation dynamics of an online course is much different than in a traditional course. In a physical college, the professor stands in front of a classroom and speaks to the class. Students are able to ask questions to interact with the professor. In such a scenario, the professor has full control of the material that is discussed in class. The dynamics in an online course is much different. Online classes utilize a classroom forum for participation purposes. The professor typically posts discussion questions for everyone to answer. The students are supposed to answer the question and also post replies about the answers of ot her students. In this dynamic, the student is more involved than in traditional courses.

Techniques used by Martin Luther King to make his message powerful Essay

Techniques used by Martin Luther King to make his message powerful - Essay Example What is extra ordinary is his steely determination combined with clear vision and forceful expression that make his message so powerful. Martin Luther King had a good grasp of all facts and figures. The problem of segregation, its impact on a whole race of people whose only misfortune was the color of their skin, the impunity and arrogance of its perpetuators, the trauma and agony endured by its hapless victims most of whom comprised the aged, women and children, and the indifference of the people in general and the authorities in particular who were in a position to mitigate the problem but preferred to look the other way. The length of the letter, its tone, the unwavering documenting of instances that warranted his personal involvement, proves King's intentions of pursuing the case to its logical end. In his letter, Luther King expressed solidarity with his race, regretted the nonchalant way the problem was being allowed to continue, and does not show any sign of relenting on his opposition to the racial slur being daily played out in the country. He proved the validity of his presence in Birmingham as "consent" to an invitation, and his obligation to "live up to his promise" to engage in a non-violent direct-action program to oppose the "injustice being done here (Birmingham)." He also cited examples like Alabama where Negroes were being denied the right to vote. He contended, "Thus it is that I can urge men to obey the 1954 decision of the Supreme Court, for it is morally right; and I can urge them to disobey segregation ordinances, for they are morally wrong." He even goes on to express his disapp ointment with the "laxity" of the church in relation to the inhuman treatment being perpetuated on the blacks. Scriptural and Political Quotations Being a seasoned theologian, he effectively quoted scriptures in support of his argument. He quoted St. Augustine, and declared, "an unjust law is no law." He referred to "the refusal of Shadrach, Meshach and Abednego to obey the laws of Nebuchadnezzar, on the ground that a higher moral law was at stake." Assuming a political stance, he stated, "We should never forget that everything Adolf Hitler did in Germany was "legal" and everything the Hungarian freedom fighters did in Hungary was "illegal." It was "illegal" to aid and comfort a Jew in Hitler's Germany." Using scriptural and political precedents, he made a strong appeal to human conscience in defense of his stand. In the entire saga of the good versus evil, the good always have had to pay a price, even when it vanquished the evil. Socrates did not change his stand even though it cost his life. Many others embraced martyrdom. Eventually, history repeated itself with Martin Luther King too. But they are remembered with gratitude all over the world. Source: Martin Luther King's Letter from the Birmingham Jail, http://www.law.umkc.edu/faculty/projects/ftrials/conlaw/mlkjail.html

Men and Women Through Body Languages Essay Example for Free

Men and Women Through Body Languages Essay Abstract Communication had its verbal and nonverbal understandings, but they also have their misunderstandings. Body language has industrialized itself with different types of language that were brought up by the society. Men and women weren’t use to these body languages towards the similar gender. Miscommunication has been a problem when dealing with these differences. Men and women continue to build body languages that only made sense to themselves and not to the opposite gender. Although one defeats the other in a general body language such as; gestures for men and facial expressions for women, they will always be equal. Body languages may also differ between the two parties through culture and behavior. By knowing the differences between the two genders, a mutual understanding may be established. What is â€Å"communication†? Realistically, we can never fail to harass the use of communication because of its purpose in the society. Communication can be either verbal or nonverbal (Carnes.2010). How DO Men and Women communicate differently using body language? That’s the question we would usually ask ourselves and scarcely know the answer. According to Gray, author of the best-seller â€Å"Men are from Mars, Women are from Venus† (1992), one of the reasons that men and women differ in their use of nonverbal communication is that their reasons for communicating are often different (Carnes.2010). This means, in most situations, a man will commonly misunderstood a woman’s language because the perspective of one gender is distributed at a different angle. Diligently, Communication has altered itself through the different uses of body language between men and women; therefore, by expanding our knowledge of its diversity; we can unravel the miscommunication between two different parties. Such as the different types of verbally communicating, there are also different types of body language. We can’t entirely stress ourselves to see that, it is now a common and preferable use to most nowadays. Body language has industrialized itself through, facial expression, gestures, and physical contact by different classes of the society, whether it’s from the low class (Gangs, uneducated, etc.) to the high class (the Rich, prejudice, perfectionists, etc.). Research shows that women tend to make more eye contact during communication than men (Carnes.2010). Part of the reason for this is that, they want to be able to engage an emotional connection. An emotional connection through facial expression provides women an easier approach without the need to decide the words she wants or needs to say. This is why women are often taken for granted by men, because men read the emotions shown by women differently. Despite women’s abusive use of eye contact, men also have their side of use. Unlike women, men use eye contact to intimidate by nonverbally asserting dominance (Grover). Since men and women use similar nonverbal communication approach to different ends, they may interpret it differently when confronted. However, eye contact isn’t the only facial expression they differ, but also a simple smile. Women smile more often than men, however, this doesn’t necessarily mean that women are naturally happier than men. Freeman, author of â€Å"Women: A feminist perspective,† asserts that men rely on more obvious gestures and are more likely to use their hands to express themselves (Carnes.2010). Majority of the time, men decide to let their hands do the talking, such as women; they try not to stress themselves with words in order for them to remain in a safe zone. Similar situation happens within cultures such as the Samoans. The High Chiefs would speak with a lot of hand movement in a tradition ceremony. This means, they fear that words wouldn’t deliver correctly or satisfy the opposite. Because men dominant over gesture than women; women tend to make up for it with more facial expressions. However, that doesn’t mean women don’t know how to use gesture, for they use more subtle and restrained gestures and exhibit deferential gestures, such as lowering the eyes when interrupted or confronted (Carnes.2010). According to Carnes (2010), since men are more likely than women to associate touching with sexual intentions, heterosexual men are less to use touch during conversation with other men. Due to what men call, â€Å"Manly hood† or a similar term called â€Å"standards†. Men tend to keep distances from people when they talk to them and touch them less. Men do not express too much when touching other men unlike women, where they are far less concerned about touching other women because they also use touching as an expression of friendship or sympathy. They stand close to people and touch them to generally connect with whoever they are talking to. The difference between the two are simple, men aren’t as open as women where they express their feelings to men through touching just as to other women. This is considered a nonverbal difference because, like other reasons, it can be interpreted in different ways by different genders. Miscommunication has been a problem when dealing with these differences such as relationships. Romantic relationships often end due to miscommunication between the man and woman (Renwall.2010). It’s not because either of the two didn’t have good intentions, it’s because they didn’t communicate well enough to understand each other. Among males, competition is more important. Women in the other hand, concentrate more on cooperation. Studies show that as males’ age, their fact-to-face communication eventually resembles two people sitting in the driver’s and passenger’s seats, in the front seats of a vehicle (Renwall.2010). However, girls sit or stand in a circle when communicating, so that it’ll them to form a bond with each other. Were all-too-familiar with the iconic scene of a husband whos just returned from work, and buries himself in the daily newspaper. His wife wants to talk to him about his day, but hed rather enjoy the escapism that the newspaper provides. In this scenario, neither the man nor the woman is right or wrong. Instead, theyre exhibiting the common communication style of men and women, in a particular situation (Renwall.2010). In addition to (Carnes) relationships, women tend to lean forward when talking to a person, to show that they’re listening. They tend to use nonverbal communication as a means of enhancing her relationship with the person she’s communicating with. Often of times when couples or friends get into a major argument, it’s by miscommunication. But by learning how to communicate more effectively with opposite gender, you can prevent such situations that could even be fatal to the relationship! (Renwall.2010). There are times when women tend to say things while moving in circles; especially if there’s something that’s bothering them. By dropping hints instead of attacking the matter head on, women feel they are working at maintaining the relationship (Finkle.2011). However, it can contradict if a man is totally confused because he lacks at interpretation. Women go in circles, but men go for the jugular. To elaborate more on that; when men are bothered by something, they most likely focus on verbally communicating with just few words such as, â€Å"that’s just wrong†. Women interpret this as a heartless and tactless way of communicating, which may lead to arguments (Finkle.2011). Although one is dominant than the other to certain categories; women tend to be better at understanding body languages than men. Women are often better at picking up differences between what someone is saying with his words and body language. Sometimes women would communicate with men nonverbally; however, they wonder why men do not understand. On a daily basis, you would hear a man or a group of men calling out to a woman by saying words such as â€Å"hey baby, damn you’re hot, hello sexy momma, etc.† this is what Sam Grover of the eHow contributor community meant when he said â€Å"The reason is because men rely more on verbal communication than women.† This could sometime be a turn off for most women because it gives an image that they are cheap (Ta’amu.2012) There are differences in behaviors as well as differences in the purpose behind their behaviors (Amos,2012). These are the two primary ways that show up through the differences between men and women in body language. This means, some of these differences are done naturally; similar to genetics. Others are picked off through experience from places and can definitely differ in cultures. As mentioned earlier, women are more open than men, thus displaying their type of behavior called nurturing behavior. Contraire, on the men side, they display behaviors of a king; power and dominance. However, this was known to be facts in the past. In the modern world, these tendencies are subject to far more variability than ever before. This is due to increased acceptance and comfort with each gender displaying non-typical body language in many different situations (Amos.2012). Men and women use language differently and communicate differently because they were usually brought up differently. The society expects boys and girls as different background. Boys are expected to put themselves forward, while girls are expected to be humble. The most common body language differences are receiving and sending messages. When receiving messages, as mentioned before; women tend to be better. Unfortunately, men tend to be less skilled at using indirect body language to influence communication without actually knowing it at all when sending messages. Unlikely as it is, there are factual physical reasons for these differences. Women process messages using up to 16 different parts of their brain at once, while men process messages using about six or 7 different parts of their brain at once. Neither is better than other, but each processing pattern does influence the receiving and sending of messages based on gender (Amos,2012) This is the reason for women’s power to multitask and their creative imaginations. As with most things divided up along gender lines, the body language differences between men and women are best used as general guidelines (Amos.2012). This is saying that by knowing these differences between men and women, we may establish a better understanding between the two genders. Relationships between others may last longer than usual. One of the most common ways to better understand the opposite gender is by trust. They are a starting point, if you will, for engaging in interactions and going through the process of establishing rapport and building trust (Amos.2012). Once both men and women better understand each other’s perspective, both can improve on interpretation and understanding. The key is to be respectful of differences and not belittle or judge either gender based on body language issues (Amost.2012). We’re all addressed to our own action, words, perspective, and intention. There will always be a time when we got to face the differences. Just as the saying goes â€Å"Let’s sit, and settle our differences†. By knowing the differences between the two genders, we can start knowing that neither is right or wrong. Despite who is dominant, both men and women have fallen into miscommunication. Therefore, by understanding how the opposite gender tends to communicate, and by using some of those methods yourselfyou can prevent miscommunication and strengthen the relationship with your special someone (Renwall.2010). Through the expansion of human knowledge, we unraveled the differences. This study has a lot of implications and great information for mangers who manage both genders, leaders, ministers, CEO of companies etc†¦ A deeper understanding of the way men and women communicate many domestic and social conflicts in society can be resolved. (Ta’amu.2012) References * Carnes, D. (2010, July 12). Retrieved November 30, 2012, from http://www.livestrong.com/article/172581-do-men-women-use-nonverbal-communication-differently/#ixzz2BnRKgKyj * Renwall, G. (2010, March 16). Retrieved November 30, 2012, from http://ezinearticles.com/?How-Men-and-Women-Communicate-Differentlyid=3940430 * Grover, S. (n.d.). Retrieved November 30, 2012, from http://www.ehow.com/info_8110509_gender-differences-nonverbal-communications.html * Amos, J. (2012, October 15). Retrieved November 30, 2012, from http://www.bodylanguageexpert.co.uk/bodylanguageandmenandwomen.html * Finkle, L. (2011, October 12). In Communication. Retrieved November 30, 2012, from http://incedogroup.com/do-men-and-women-communicate-differently-3-telltale-examples-that-say-they-do/

Crime and Punishment Essay Example for Free

Crime and Punishment Essay People will sometimes go to greater extents just because they believe it’s for the better of the people. Mankind may sometimes reside to murdering a person in belief that it will benefit the society because that person is worthless and just takes up space. In Fedor Dosteovsky’s Crime and Punishment, the character Raskolinikov decides to commit a murder or in his eyes, rid society of a worthless person. Sometimes poverty will make a man tip over the edge. It will cause a man to commit a homicide because in their mind they see that person worthless to society. In Doestoevsky’s Crime and Punishment, poverty helps setup the theme of nihilism. â€Å"Life is in ourselves and not in the external,† writes Fyodor Dostoevsky in a letter to his brother dated December 22, 1849. â€Å"To be a human being among human beings, and remain one forever, no matter what misfortunes befall, not to become depressed, and not to falter—this is what life is, herein lies its task.† This passage was written immediately after Dostoevsky underwent the traumatic experience that Tsar Nicholas I ordered for sever prisoners condemned to death for supporting the expression of free thought within the Russian state, a mock execution in Semyonovsky Square, a staged performance so terrifyingly real that it induced insanity within one of the author’s fellow prisoners. The quote is evidence of Dostoevsky’s strength of character; his would be a difficult life living in poverty, he would helplessly watch as many of the people closest to him died from the ailments of the poor. It also exposes the significant flaw common to som e of his characters and tragic heroes through despair, and weakness before the weight of misfortune, they falter, and commit barbaric acts that render them unfit to operate within the context of humanity. This is the case with both Baklushkin and Shishkov from The Hous of the Dead, as well as with Raskolnikov in Crime and Punishment. Fyodor Dostoevksy was born on October 30, 1821 in Moscow, Russia. He was born into a strict way of life. He lived much of his childhood distanced from his frail mother and officious father. In these formative years, he formed a close bond with his elder brother Mikhail. He was sent to school at an early age, during his years in school Dostoevsky was lonesome, but those lonesome years in school afforded him a release from his father’s stern household. In his solitude he found an interest in Literature and spent most of his time reading. As a young man, Dostoevsky’s father was brutally murdered by his serfs. Though he rarely mentioned his father’s death, the theme of parricide provided the central focus of perhaps his greatest work, The Brothers Karamazov. At his father’s instance, Dostoevsky attended engineering school, but upon graduation he chose to pursue a literary career. His first published work, Eugenie Grandel, was published in a St. Petersburg journal in 1844. Dostoevsky completed his first novel, Poor Folk, in 1845. A naturalistic tale with a clear social message, the novel was acclaimed by the foremost literary critic of the day, Vissarion Belinsky, who stated, â€Å"A new Gogol is born!† the work brought Dostoevsky success and adulation that he was ill-equipped to handle. Dostoevsky became a member of Belinsky’s literary circle, but when Belinsky reacted coldly to Dostoevsky’s subsequent work, a breach developed between them. In 1848, Dostoevsky joined a political group of young intellectuals led by Mikhail Petrashevsky. The reactionary climate of Russia at the time was not receptive to a group which published illegal literature and discussed utopian socialism, and in 1849 the members were arrested and charged with subversion. Dostoevsky, whom the authorities considered the most important member, was imprisoned and sentenced to death. In a scene that was to haunt him all of his life, Dostoevsky and his friends faced a firing squad, but were reprieved when a messenger arrived with the announcement that their sentences had been commuted to four years of hard labor in Siberia and four years of army service. His harrowing near-execution and terrible years of imprisonment made an undeniable impression on his life, converting him to a long life of intense spiritual lifestyle. His prison experiences, as well as his life after prison among the urban poor of Russia, would provide a vivid backdrop for much of his later work. Released from his imprisonment and service by 1858, he began a fourteen-year period of furious writing, in which he published many significant texts. Among these were: The House of the Dead, Notes From The Underground, Crime and Punishment, The Idiot, and Devils. In 1859 Dostoevsky returned to St. Petersburg were he contributed articles expressing his belief that Russia should develop a social and polit ical system based on the values drawn from the Russian people. He then described his life as a prisoner in the book The House of the Dead, a novel reflecting both an insight into a criminal mind and an understanding of the Russian lower class. His intense study of the New Testament, the only book prisoners were allowed to read, provided a major influence on his later work as he became convinced that redemption was only possible though suffering and faith. In 1862, Dostoevsky and his brother Mikhail created a magazine called The Time, which was later banned in 1863. Due to the Dostoevsky and Mikhail created another magazine called Epoch, which in 1864 published the complex novel Notes From Underground, generally considered the preface to Dostoevsky’s greater novels. In that same year, 1864, both Dostoevsky’s wife and beloved brother died, leaving him saddled with debts and dependents. In an attempt to win money though gambling, Dostoevsky instead buried himself further in debt. With creditors at his heels and with debts around 43,000 rubles, he was able to escape with 175 rubles and a slave contract with book seller F.T. Stellovsky. This agreement stipulated that if Dostoevsky did not produce a novel by November 1, 1866, all rights to Dostoevsky’s past and future works would revert to Stellovsky. Time passed and Dostoevsky, preoccupied with a longer, serialized novel, did not work on the book he promised Stellovsky until at last, on the advice of his friends, he hired the young Anna Grigorievna, Snitkin as his stenographer. He the dictated the Gambler to her, and the manuscript was delivered to Stellovsky on the same day their agreement was to expire.

Impact Of Product Bundling In Indian Retail Banking Marketing Essay

Impact Of Product Bundling In Indian Retail Banking Marketing Essay The retail banking is the growth trigger of the banks. Even though there is a phenomenal opportunities for growth in retail banking, the challenges are also daunting. Banks are struggling to retain its customers through retail banking. According to Reichheld research, a 5 per cent increase in customer retention can increase profitability by 35 per cent in banking business. The pervasive practice of bundling the products by banks, have built up so much momentum over the past few years in Europe, Asia and Pacific countries. The concept of product bundling is not widely used by Indian banks, since it is not legally accepted by RBI guidelines. Private sector banks are having this type of retailing products in non-core areas of banking. For example, ICICI bank is providing home loan insurance cover exclusively to its home loan customers with tie-up with ICICI Lombard insurance. Previous researches proved that bundling strategies not only retain the customers but also reduces the variable cost of the products. The primary purpose of the research is to find out the cause and effect of product bundling in financial quality system of banking. The retail marketing factors are measured with service marketing factors ie, product, price, promotion, place, process, physical evidence and person. The financial quality system is identified based on the CAMELS system ie., Capital, Asset quality, Management quality , Earning quality , Liquidity and Sensitivity to market risk. Primary data were collected from the 200 customers of ICICI Bank home loan borrowers. Cluster analysis is used to group them. The effect on financial quality is measured based on interview conducted among the 25 regional managers of the same bank. The results show that the retail marketing factors are having high impact on financial quality system. Hence product bundling concept balances the operational and financial risk to have financial sustainability in retail banking. Key words: Product bundling, CAMELS, Core banking. Introduction The banking sector has witnessed wide ranging changes under the influence of the financial Sector reforms initiated during 2009. The approach to such reforms in India has been one of gradual and non-disruptive progress through a consultative process. The emphasis has been on deregulation and opening up the banking sector to market forces. The Reserve Bank has been consistently working towards the establishment of an enabling regulatory framework with prompt and effective supervision as well as the development of technological and institutional infrastructure. Persistent efforts have been made towards adoption of international benchmarks as appropriate to Indian conditions. While certain changes in the legal infrastructure are yet to be effected, the developments so far have brought the Indian financial system closer to global standards. Banks are now moving towards Universal Banking, which is a combination of commercial banking, investment banking and various other activities includi ng insurance. Banks will need to create value in new ways, notably through differentiation on offers and services. Banks have to strengthen the added value they bring to clients by personalizing their customer approach and developing their advisory capacities.By international standards, however, there is still much scope for retail banking in India. After all, retail loans constitute less than seven per cent of GDP in India vis-à  -vis about 35 per cent for other Asian economies South Korea (55 per cent), Taiwan (52 per cent), Malaysia (33 per cent) and Thailand (18 per cent). is a likelihood that the growth numbers seem to get somewhat exaggerated. Hence there is a need of constant innovation in retail banking. This requires product development and differentiation, innovation and business process reengineering, micro-planning, marketing, prudent pricing, customisation, technological upgradation, home / electronic / mobile banking, cost reduction and cross-selling. Service bundling offers one me thod of cross-selling that places less of the burden on the bank employee who, despite training, often simply lacks the skills and/or motivation to be an effective salesperson, and more on the design and promotion of the product. Due to bundling of services and delivery channels, the areas of potential conflicts of interest tend to increase in universal banks and financial conglomerates. A product bundle as a bilateral contract must guarantee a possibility to obtain extra profit /or saving/ for each partner /bank versus customer/ at agreed price level /or discount/, but as well as both of them must accept some uncertainty or risk of lost. Bundling means offering two or more products together as a package.. Bundled accounts have built up so much momentum over the past few years that they have become a dominant focus of the retail operations at many banks. The practice is pervasive in the banking industry. Application of bundling strategies in retail banking reduces a banks variable cost for selling, secures both stable and higher income by periodical fees for covering high fix running costs as well. The biggest opportunity for current retail banking is building a strong relationship with customer by cross- selling extra bundled products, which leads to a higher retention and loyalty of customers. Empirical findings prove the paradox, that product bundles with discounted price for customer generate extra profit for bank, hand in hand with a still increasing customer satisfaction. Clever construction of bundles and bounded rationality decision making of customer offers a solution of profitable discounts not only for a banking sector, but at least for sector of services. According to a research by Reichheld and Sasser in the Harvard Business Review, 5 per cent increase in customer retention can increase profitability by 35 per cent in banking business, 50 per cent in insurance and brokerage, and 125 per cent in the consumer credit card market. Thus, banks need to emphasise retaining customers and increasing market share. Review The Dynamic Pricing and Product Bundling application standardizes a banks pricing and product bundling processes and allows the bank to reduce maintenance costs and increase its cross-sell opportunities(Morphy, 2006). The easiest way to retain the bank customers is to test the market by shuffling the existing product mix and creating new bundled offerings to optimize deposit growth (Barham, 2007). Clever construction of bundles and bounded rationality decision making of customer offers a solution of profitable discounts not only for a banking sector, but at least for sector of services.(Peter). The result is that customers generally get a superior annual percentage yield (APY), while the bank gets higher profit and volume. The secret by-product of bundling is the superior APY; it is what customers seek, it has the potential to drive balance with profitability, and it is a strategy largely overlooked by community banks. Concept of Product Bundling Product bundling is an intelligent strategy that is becoming increasingly popular in the banking sector. Banks offer multiple financial products and services to customers as a package. Bundling is generally recognized as a potentially appropriate means to tackle competition, to acquire new customers, to cross-sell new services to the existing customers and to retain the existing customers, who are getting increasingly savvy and sophisticated. Bundling helps to boost profits substantially by increasing the opportunity to cross-sell. It is also a great method for increasing the sales volume of products that are not in high demand. Bundling is not a new concept in retail banking. It has been existing for more than a decade-and-a-half, but there is a shift in focus now, as a result of which, it has gained popularity. Earlier, banks were mostly concerned with increasing the effectiveness of the use of its core banking products like current accounts and daily transaction-based activities. In the last few years, the priority has shifted to actively improving product penetration into the existing customer base, increasing sales by attracting new customers, innovating the product offerings, and lastly but most importantly, retaining and enhancing customer relationships and basing price reductions on the total volume and/or desired use of services. STANDARD CHARTERED Bank (SCB) is giving its Priority Banking customers up 12 per cent interest earnings through its latest wealth management offerings.In its new exclusive promotion, SCB Priority Banking customers will enjoy attractive interest rates on a Brunei Dollar fixed deposit when they invest in a unit trust at the same time. An intelligent pricing strategy that is becoming more and more popular in banking is bundling. One example is the NatWest package Advantage Gold. This bundle costs  £6 per month and combines a current account with lower interest rates for loans, rebates in certain insurance policies as well as various additional services such as lowest price guarantees for different articles, discounts for videos and DVDs, a customer magazine, commission-free traveller cheques, rebates for hotel stays, etc. In the Dutch market most cross selling in the consumer market is of a soft variety, that is, price inducements are offered to accept a bundle of services rather that exclusive tying arrangements. More often, bundle design decisions are based upon short term objectives such as attracting new customers, increasing fee income, or merely matching competitive offerings. There are two basic forms of bundling, pure and mixed. In pure bundling, the products or services cannot be purchased separately. They are available only in bundled form. In contrast, mixed bundling allows the consumer to purchase one or more of the services individually or to purchase the bundle Some examples of retail product bundles being offered by banks: If a customer maintains a defined amount of savings and has taken a defined amount of loan, then discounts are offered on interest rates, auto loans, free phone banking, counseling once-a-year, etc. Here again, there can be a tiered approach i.e. when balances/loan amounts increase, more discounts and additional free services are provided. Cluster analysis is used for classifying the consumer satisfaction variables into relatively homogeneous groups. The respondents were clustered on the basis of satisfaction level sought from the different attitudes under seven service marketing mix. The variables satisfaction levels are measured through five pointss summated rating scale i.e., strongly dissatisfied, dissatisfied, neutral, satisfied and strongly dissatisfied. The ratings are made as 1,2,3,4 and 5 respectively for each point. Product level satisfaction level is measured with the variables quality, scalability, multiplicity, reliability and security. Price level satisfaction is measured with the variables fair pricing, interest and transaction charges. Promotion level satisfaction is measured with the variables informative, awareness, receptive and attentive. Place level satisfaction is measured with the variables accessibility, convenience and diversified place. Process level satisfaction is measured with the variable s bundling, integration, processing time, and error-free process. Physical evidence (Documentation) level satisfaction is measured with the variables easy to go through, less documentation, unambiguous and legality. Person level satisfaction is measured with the variables involvement, technical support, friendliness and trust. The measure of similarity is measured by euclidean distance model. The reliability and validity of cluster analysis was done by making multiple runs using different order of cases. The clustering criterion was the Akaikes Information Criterion. The number of clusters was determined based on the minimum six-cluster solution. Based on the cluster group centroids of each service marketing mix, the level of satisfaction are labeled as impressive (>4), stirring (3.5 to 4.0), striking (3.0 to 3.5), modest (2.5 to 3.0,) un-impressive (2.0 to 2.5) and mediocre ( Two-group discriminant analysis is used to find out the disriminant factor among the existing customer and new customers using the product bundling . The independent variables are customer service level satisfaction variables i.e, product, price, promotion, place, process, physical evidence and person. The responses are rated based on the cluster centroid of each customer service level variables. The ratings for impressive, stirring, striking, modest, un-impressive and mediocre clusters are 6,5,4,3,2 and 1 respectively. The grouping variables are existing customer and new customers. Because there are two groups, only one discriminant function is estimated. The eigen value associated with this function is 1.64 and it accounts for 100 percent of the explained variance. The Wilks à « associated with this function is 0.312, which transforms to a chi-square of 32.45 with 7 degrees of freedom. This is significant beyond the o.o5 level. Hence null hypothesis is rejected. The structure matrix is displayed in Table-2. It appears that the existing and new customers are more widely separated in terms of price than that of other variables. The canonical correlation associated with this function is 0.783. The square of this correlation 0.61 indicates that 61% of the variance in the dependent variable is explained by this model. In 1995, RBI had set up a working group under the chairmanship of Shri S. Padmanabhan to review the banking supervision system. The Committee certain recommendations and based on such suggetions a rating system for domestic and foreign banks based on the international CAMELS model combining financial management and systems and control elements was introduced for the inspection cycle commencing from July 1998. It recommended that the banks should be rated on a five point scale (A to E) based on the lines of international CAMELS rating model. CAMELS evaluates banks on the following six parameters :- CAMEL approach will serve as an important. This will help lead to a low-cost high-quality result with secure profit levels. Capital Adequacy : Capital Adequacy is a measurement of a bank to determine if solvency can be maintained due to risks that have been incurred as a course of business. Capital allows a financial institution to grow, establish and maintain both public and regulatory confidence, and provide a cushion (reserves) to be able to absorb potential loan losses above and beyond identified problems. A bank must be able to generate capital internally, through earnings retention, as a test of capital strength. An increase in capital as a result of restatements due to accounting standard changes is not an actual increase in capital. Asset Quality : Asset Quality evaluates risk, controllability, adequacy of loan loss reserves, and acceptable earnings; and the affect of off-balance sheet earnings and loss. The quality of a banks assets hinges on their ability to be collected. Asset quality determines the portfolio quality, the portfolio classification system (aging schedule and the methodology to classifying a receivable) and the fixed assets (the productivity of the long-term assets, for instance the branch network). Management quality : Management quality envisages the strategic planning applied in each level of flow of funds. It is reflected by the ownership structure of the bank, branch network , loan portfolio management, credit administration, policy development, employee training, audit oversight, quality of governance and quality of information technology system Earnings : Earnings determine the ability of a bank to increase capital (through retained earnings), absorb loan losses, support the future growth of assets, and provide a return to investors. The largest source of income for a bank is net interest revenue (interest income from lending activity less interest paid on deposits and debt). The second most important source is from investing activity. A substantial source of income also comes from foreign exchange and precious metal trading, and commissions/transaction fees and trust operations. Liquidity : Liquidity measures the ability of a bank to meet the demand from demand deposits in a particular year. Liquidity is what a bank requires if funding is interrupted and the bank must still be able to meet certain obligations (banks ability to repay depositors and other creditors without incurring excessive costs). The liquidity is affected by the institutions liabilities, including their tenor, interest rate, payment terms, sensitivity to changes in the macroeconomic environment, types of guarantees required on credit facilities, sources of credit available to the institution and the extent of resource diversification. A banks least expensive means of funding loan growth is through deposit accounts. When this is not available, banks must rely on more expensive funding sources such as borrowing funds at wholesale rates or liquidating investment securities portfolios.

Relationship Between Christianity and Slavery in America Essay

African-American Religion It can be assumed that Christianity shaped slave culture in several ways such as developing a common bond among slaves. At the some time, it could also be argued that slavery altered Christianity in various ways including the formation of Methodist and Baptist denominations. However, these were not the only manners in which both cultures had an effect on each other. Black converts dramatically increased the number of Christians in the New World. The ideas instilled in slaves by Christianity gave some slaves thoughts of rebellion and influenced African-American music and dance. Not to mention the church was a major supporter of the proslavery argument which conveyed slavery as a positive thing during the antebellum period of the United States. During the seventeenth and eighteenth centuries the majority of slave brought to the new world were young men who were mostly not especially religious. Very few Africans had previously obtained Christian beliefs prior to being shipped from Africa to the New World. The majority of slaves were, in fact, followers of...

The Use Of Vulgarity in the Works of Allen Ginsberg Essay -- Biograph

The Use Of Vulgarity in the Works of   Allen Ginsberg  Ã‚     Ã‚  Ã‚   The beat poets were the voice of a generation. Unadulterated honesty and truth is a primary objective of the beat poets, and to them this honesty and truth is best achieved with a raw, oftentimes vulgar language that can make some readers uncomfortable. In this excerpt from his book, Allen Ginsberg, Thomas Merrill comments on the truth exhibited by the poet: ...such a commitment to internal truth not only permits but demands the uninhibited confessions that tend to make conventional readers squirm. Many beat writers, especially Ginsberg, flaunt their most intimate acts and feelings...in an aggressive street language (2). In Ginsberg's collection of poems, Reality Sandwiches, 1953-1960 , "The reader gets a good taste of Ginsberg's mouth... which, as usual is uninhibitedly and often flamboyantly honest (Merrill 88). The unabashed honesty in this collection often concerns sex and drugs, those subjects being important for this generation of rebellion. In "The Green Automobile," a poem about a fantasy road-trip enjoyed by Ginsberg and Neal Cassady, his one time lover, Ginsberg presents images of a sexual nature. Two of the images follow: I'd honk my horn at his manly gate,   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   inside his wife and three   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   children sprawl naked   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   on the living room floor.   Ã‚  Ã‚   (Ginsberg, Reality Sandwiches 11) Neal, we'll be real heroes now   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   in a war between our cocks and time:   Ã‚  Ã‚   (15) Even if some readers pay little attention to the allusions to homosexuality, one of the images, the one concerning Cassady's children, could make some readers uncomfortable. The imagery here is strong, it is this strength of imagery that ... ...s "Howl" and "On Neal's Ashes" the vulgarities are used not merely for effect, but to truly convey the feeling he wishes to express. Although some are made to feel uncomfortable, the true nature of the poet is to convey feeling, and this is done in an extremely proficient manner. Works Cited Ginsberg, Allen.  Ã‚   Reality Sandwiches 1953-1960.  Ã‚   San Francisco:  Ã‚   City Lights Books,  Ã‚   1963. - - - .  Ã‚   "Howl".  Ã‚   Contemporary American Poetry-5th Edition.  Ã‚   Ed. A.Poulin Jr..  Ã‚   Boston:  Ã‚   Houghton Mifflin,  Ã‚   1991.  Ã‚   175-182. - - - .  Ã‚   "America".  Ã‚   Contemporary American Poetry-5th Edition.  Ã‚   Ed. A.Poulin Jr..  Ã‚   Boston:  Ã‚   Houghton Mifflin,  Ã‚   1991.  Ã‚   182-184. - - - .  Ã‚   "On Neal's Ashes".  Ã‚   Contemporary American Poetry-5th Edition.  Ã‚   Ed. A.Poulin Jr..  Ã‚   Boston:  Ã‚   Houghton Mifflin,  Ã‚   1991.  Ã‚   188. Merrill, Thomas.  Ã‚   Allen Ginsberg.  Ã‚   Boston:  Ã‚   Twayne,  Ã‚   1988.

Approaches to the Study of Religion Essay -- Theology Religion Sociolo

The sociological approach looks at religious belief and practice in relation to the society. Sociologists are interested in two themes, the centrality of religion in society and the diversity of forms it inhabits (Hamilton 1995/2001:1). It regards religion as a social fact subject to empirical observation, which produces empirical evidence (Dillon 2003:7). The sociology of religion is a product of the enlightenment, from which it inherited a tendency to dismiss religion as incompatible with rationality (Dillon 2003:6). This dismissal has had significant impact on the attitude towards religion and it is the basis for the most influential paradigm in the history of the field; secularisation. The secularisation theory claims that religion is or will be on the decrease in society. So profound was its impact that modern sociology often aims to account for the continued presence of religion in society and has generally held a rather negative view of religion as being an unworthy subject o f study(Davies 2007:2). The reason for the secuarlisation can be seen in the fact that sociology is a theory both guided by and aims to build theories (Wuthnow/Dillon 2003:21). Theories require analysis and generalisation. It is impossible to analyse a subject without first defining the subject (Robertson 1970:34). Definition is a contentious issue because different definitions entail different criteria which lead to different patterns being indentified in data. Theories are created by the identification of patterns in data which are then generalised.(Davies 2007:5). Thus a definition will vastly affect the content and concept of a theory. Definitions of religion in sociology fall into two categories, functional and substantive. This essay will assess... ...in the answers but in the question. Works Cited Davie, Grace (2007) The Sociology of Religion. London. Sage Publications Dillon, Michele (2003) Handbook of the Sociology of Religion. Cambridge. Cambridge university press Hamilton, Malcom (1995/2001) The Sociology of Religion: Theoretical and Comparative Perspectives. 2nd edition. Routledge. London Hunt, Stephen J (2002) Religion in Western Society. London. Palgrave McGuire, Meredith B. (1997) Religion: The Social Context 4th edition. Wadsworth Pickering, W.S.F. (1984) Durkheim’s Sociology of Religion: Themes and Theories. Routledge. London Robertson, Ronald (1970) The Sociological Interpretation of Religion. Blackwell Sociology Series. London Steinsaltz, Adin (2000) A Guide to Jewish Prayer . New York Wuthnow, Robert (2003) ‘Studying Religion, Making it Sociological’ in Dillon (2003) pp.16-30

Marketing and Full-service Pet Salon

Chapters 1-3 1)The public is becoming more aware of how marketers’ activities affect the welfare of consumers and society. As a result, more firms are working to -create a responsible approach to developing long-term relationships with customers and society 2)A Junior marketing executive at MegaGrain Cereals suggests increasing the package size and price of its best-selling brand without increasing the amount of cereal inside the box. Her superior warns that this might be a bad idea because MegaGrains long-term survival, like most companies, depends on creating and maintaining satisfying exchange relationships 3)Which of the following statements about marketing environment forces is not correct? -They fluctuate slowly and thereby create threats to a firm’s marketing mix 4)Which of the following is not an example of the implementation of the marketing concept? -Burger King reduces the labor costs to produce its sausage-egg biscuits 5)Which one of the following statements by a company president best reflects the marketing concept? -We have organized out business to make certain that customers get what they want )Three basic forms that a product can take are -services, ideas, and goods 7)SunnyD is aimed at mothers with children under age 12. The mothers represent SunnyD’s -target market 8)Which of the following best describes the acceptance of the marketing concept by American organizations? -The marketing concept has yet to be fully accepted by all organizations 9)Greensprings Cemtery in upstate New York, Offers a full service funeral and burial that is non-toxic to the environment. All materials used in the burial are natural and will decompose with no negative impact†¦Ã¢â‚¬ ¦. The owners of the Greensprings Cemeteries are apparently operating under which of the following orientations? -Marketing Orientation 10) Marketing knowledge and skills -enhance consumer awareness and help provide people with satisfying goods and services A change in the minimum drinking age in any given state illustrates a change in the _____________ for Miler Brewing. -Marketing environment 12)Paws and Claws Hotel is a full-service pet salon and boarding kennel. Paws and Claws has an interactive website where customers can directly booka grooming appointment, obedience class, or overnight accomodation for their dog and cat†¦. †¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦ Previously, Paws and Claws was most likely using which type of orientation? ?-sales 13)Which of the following is most likely to be an idea marketer? -abuse counselor 14)A physical product you can touch is a -good 15)Long-term relationships with profitable customers is the key objective of -customer relationship management 16)P aws and Claws Hotel is a full-service pet salon and boarding kennel. Paws and Claws has an interactive website where customers can directly booka grooming appointment, obedience class, or overnight accomodation for their dog and cat†¦. †¦Ã¢â‚¬ ¦. †¦.. The fact that Paws and Claws is open 24 hours each day is part of which marketing mix variable? -distribution 17)Resource deployment and coordination of functional areas of business are determined by -corporate strategy 18)A firm’s unique symbols, personalities, and philosophies compromise its -corporate strategy 19)The Acme Corporation is expanding operations into countries outside the U. S. To improve local managers’ responsiveness to local conditions, Acme’s senior management has decided to delegate decision-making authority further down the chain of command. Acme is decentralizing 20)Electronic marketing has greatly improved the ability of marketers to target individual customers. As a result, ma ny fell that marketing’s emphasis is shifting from share of market to share of -? customer 21)A ________ is created when a company matches its core competency to opportunities it has discovered in the marketplace. -competitive advantage 22)Starbucks is presently involved in a process of assessing marketing opportunites and resources, determining marketing objectives, re-defining marketing strategies, and developing guidelines for implementation and control. Thus, Starbucks is involved in -marketing planning 23)According to the text, a market is defined as -a group of individuals and/or organizations that have needs for products in a product class and have the ability, willingness, and authority to purchase these products. 24)Borders Books uses technology to help them identify specific customers, establish interactive dialogues with them to learn about their needs, and combine this information with their purchase histories to customize products to meet those needs. Borders Books is using the ________ approach. customer relationship management ? 25)A competitive advantage exists when a -firm matches a core competence to opportunities it has discovered in the marketplace. 26)The marketing plan is -a written document detailing activities to be performed to implement and control marketing actions 27)EXperience Limited is a company which offers tours and vacations that include participation in an extreme sport, such as hang-gliding, bungee ju mping, skydiving, and motorcross. Adrian Moss†¦ The information in EXperience Limited’s database could be best used to develop a CRM program 28)Harley-Davidson’s Harley Owner’s Group (HOG) helps to foster strong relationships between riders and their motorcycles, giving it a ________ over other motorcycle manufacturers. -sustainable competitive edge 29)Which of the following is false with regard to customer lifetime value? -All customers have equal value to a firm 30)The Boston Consulting Group classifies products that have a dominant market share but low prospects for growth and that generate more cash than is required to maintain market share as -cash cows 31)A market opportunity results from the right combination of circumstances and timing that permit and organization to take action to reach a particular target market. EXperience Limited is a company which offers tours and vacations that include participation in an extreme sport, such as hang-gliding, b ungee jumping, skydiving, and motorcross. Adrian Moss†¦ According to the BCG matrix, the hang-gliding and bungee jumping tours have been a _________ for EXperience Limited, while the skydiving and motorcross tours represent a ________. -cash cow; questionmark†¦ ? or star 33)A new U. S. utomobile company, Specialty Motors, was established in 2004. In 2008, a recession caused disposable income to decline, and the annual amount of dollars spent by consumers dropped drastically. Specialty Motors faced a problem of trying to determine whether the economy would turn toward prosperity or toward depression. No matter what happend, Specialty Motors was also worried†¦.. The income a consumer would use to purchase a Specialty Motors automobile is considered _______ income. -discretionary ? 34)____________ competitors provide very different products that satisfy the same basic customer need. Generic 35)Marketers who attempt to influence and change the various environmental forces have a _________ response to these forces. -proactive 36)Which of the following is not a reason that marketers try to maintain good relations with political officials? -Political officials can accept direct corporate compaign contributions. 37)More than half of the research of technology created is paid for by -the federal government 38)Meyer’s Sporting Goods, a national chain, has been doing business with Soljur Sports†¦. †¦Ã¢â‚¬ ¦ †¦. Where should he file a complaint? -Better Business Bureau? g 79 39)The Pharmaceutical Research and Manufacturers of America sets guidelines for its member firms to follow regarding the use of unethical practices. Thus, it is engaging in -self-regulation 40))Meyer’s Sporting Goods, a national chain, has been doing business with Soljur Sports†¦. †¦Ã¢â‚¬ ¦ What action should the BBB take against Meyers if the complaint was substained and Meyers did not change the offending practice? -Issue a warning to consumers t hrough the local newspaper 41)Which of the following industries is most commonly regulated by state regulatory agencies? Utility companies 42)Why are marketers interested in consumers’ levels of disposable income? -It is a ready source of buying power 43)Consumers begin to become more price and calue conscious during periods of -recession 44)One way for corporations to attempt to influence the political environment is through -contributions to poilitical action committees 45)Marketers primarily focus their environmental analysis on ____ competitors. -brand 46)Which of the following are the most frequently sentenced organizational crimes? -fraud and antitrust violations 7)Companies that compete for the same limited financial resources of the same customers are known as _________ competitors. -total budget 48)When a firm has many potential competitors and tries to develop a marketing strategy to differentiate its porducts from the competitors’ products, a ___________ str ucture exists in the competitive environment. -monopolistic competition 49)The best approach for a company to take when monitoring its competitors is -developing a system for gathering ongoing information about competitors. 50)The amount of money received through wages, rents, investments, pensions, and subsidies is called -income

Myne Owne Ground Essay

slaveholding is an American embarrass workforcet in present solar day, African Americans and wo spell select gained the basic fulls apt(p) to every American. (3) Slavery existed in every colony in the New World from Canada to the Rio de la Plata. (3) It emerged as a way of buying and exchange humans to produce labor involve on the Plantations in the early s stillteenth degree Celsius. However, prior to the full system of slavery, b neglects were comparatively equal to clears.They were able to feature prop, hold back their own m unmatchedy, and acknowledge with the same rights as albu handss. Anthony John countersign is one slave from his era to brave a successful vitality. He varyed as a slave in Virginia, except afterwards fought to achieve the American Dream. (4) Bought into slavery Anthony seemed to be pay no control everyplace his future. He was referred to as Antonio a negro and was purchased to exit on the Bennett plantation in the tobacco plant fiel ds.(8) As every American slave, Anthony had to fight day by day to survive. The poor living conditions with no nourishment or water took a gong on his new life in the Americas. Living each day he was exposed to death, cruelty, and starvation. He seemingly had no opportunity of pioneering a family because of scarcity of woman which gave him no choice early(a) than slavery (9).On March 22, 1622, the Indians of Tidewater Virginia invadeed Edward Bennetts tobacco plantation in Virginia (9). The attack on the plantations killed over three ascorbic acid and fifty colonists fifty-two were killed at the plantation (9). Anthony Johnson was one of the twelve lucky survivors. He was fortunate enough to gain his dislodgeion after the attack both of the pile fled their own way. He was able to start his quest to living the American dream, and later gained the name Anthony Johnson.Anthony Johnson got a fresh start in the new world. He was finally able to start a family, he married a wom an named bloody shame. She was the only(prenominal) female to be living at the Bennetts farm in Warresquioake. They would choke in concert for over forty years and have four children. Bennett later became regulator of Northampton. When the Johnsons moved there, Bennett looked after their legitimate and scotch interests. (11)In 1640, Johnson and his family gained an estate (11). Their main stock of income came from raising cattle and hogs, which helped with the local economy. Anthony later was able to obtain two deoxycytidine monophosphate and fifty kingdom of land for his estates he purchased five headright certificates to help with the land. (11) The land was set on Pungoteague Creek and later had a devastating fire. The fire burned the plantation to the ground and Anthony suffered hard times with the lack of money and resources to start the farm again. He petitioned and gained legal excuse from paying taxes for his married woman and two daughters.The reduction of taxes he lped Johnson rebuild his plantation. The legal aspects showed that Mary and her two daughters were equal of discolour women in Northampton County because of the tax system. All relentless women and men had to pay taxes, whereas only sportsmanlike men who made an income paid. White women were exempt (12).Johnsons life was like that of the black-and-blue men during this time. He was able to craftiness with his white neighbors and buy his own slaves to work for him. Casor, a slave under Johnson, pleaded to Robert Parker, a white man, that Johnson was holding him illegally. He took Casor to his tobacco plantation because he was supposedly a lightman. Johnson was enraged because Casor did non have the hold he claimed to have. He and his family had a encounter and decided to set John Casor supererogatory from his plantation (14). On March 8, 1655, Johnson regained the right of slave Casor by suing Robert Parker. He not only took a white man to court, but he also thwarted him, d eclaring Casor Johnsons slave for life (15). Anthony was set with respect he had the legal documents and his actions were not questioned.Later Johnson would proceed to sell most of his farm and give the rest to his youngest son to help him start a life of his own. Anthony and his wife moved to Maryland as headrights, but they remained bare(a) for the rest of their lives. He leased three hundred acres of plantation he later named the land Tonies Vineyard. (16) After Anthonys death, Mary renegotiated the lease. She was successful and paid the colony taxes and the yearly rent each time. The Johnson family was able to live the remainder of their lives as free equals to the white society.In seventeenth century Northampton, a mans place in the chain was dependent partly on wealth and race (45). Because of this system, some blacks were able to gain license and prosper (68). many another(prenominal) Northampton documents feature names of black men and women who have their own land. The y were able to have families and provide for the welfare (68). Nineteen per centum of black men even owned a home. Free blacks on the eastern Shore significantly had both family and given over names (69). These names allowed the family connections to be made. In New Netherland, many black men were free and faced very footling discrimination. They were even able to indenture a white female servant for one year (71).The authors are very convert I do believe that it was contingent for blacks and whites to live together in harmony. In the text it shows how blacks and whites shared legal rights in the seventeenth century, this helped African Americans gained rights in the mid(prenominal) 1900s. It caused blacks to argue why they couldnt have emancipation when there is evidence of earlier peaceful equality (20).Another actor that I believe harmony was mathematical between blacks and whites are that they could live together as neighbors. In the seventieth century blacks could own land and had the ability to free market. They could buy and sell goods for profit they could even trade with the white Americans for certain resources involve to be successful. African Americans had the ability to own their own slaves dependable like white men. Land owning African Americans had to pay taxes just like everyone else owning land.The text shows how African Americans in the seventeenth century had the rights to living free among whites where segregation was not a agent in everyday life. The title of the word of honor Myne Owne Ground means that if you are not allowed to go after liberty and freedom or own land, then freedom isnt really free. It means in order to be truly equal, you must(prenominal) own your own land. Giving African Americans the freedom to be successful contend a huge role in freedoms given today. Without the study of the equal rights given to blacks in the seventieth century, todays freedoms given to all would not have been as accept in modern day culture.

Product Complexity Defination

return complexness definition What point of intersection complexness means to tote up train and the industry? It freighter be cook contraryly based on the industry and the market. A green goddess people think complexness is the same meaning with complicacy or simplicity. Unfortunely, twain of the definition is defective be practice complexness is something that interacts among each different and sub turning point it in all its single elements and lead to the dissolver of the problems. complexness makes a provide ambit rock-ribbed and inefficient, Hoole writes. It carewise hampers on time delivery and creates problems for growth quality. From the manufacturing troupe stand point, it lead hasten complexness when the variety over the limit of the tally chain. For example, to administer the incompatible fonts of logistics customer, better technologies to make the merchandise, the distinct types of the gross revenue channel, custody different types of raw materials and components. Webster define complexness as 1a) the quality or state world composed of ii or more offend or analyzable items, parts, constituents, or symbol. 2a) having many wide-ranging parts, or elements, and consequently sullen to understand. b) marked by involvement of many parts, aspects, and need earnest try or examination to understand it. found on merchandise bearing, it defines as proportional to the total figure of design decision (Baldwin& Clark 2009). The occur of plys designed into harvestings (Griffin 1997a, 1997b), the morsels of components (Gupta&Krishnan 1999). former(a) than that, it defines as yield of physical modules and by the degree of dependency (Kaski&Heikkila 2002). It also has three different definitions for the complex schema comparable it is a system that mixes with the different parts in a compound way and hard for the industry to understand. Flood &Carson 1988). gibe to Klir(1985), a system manifesting specialism and c onnectively. Complexity is dissever into 2 big categories multiplicity and relatedness into the yields. A dish out of times, product complexity only call as ceteris paribus and it means a product contain more components or more interrelationship among it elements. Product complexity is defined as assessment ab off the number of components in a product. Industrial purchasing wait on stop prompt by a hatful of complexi depicts induced by the nature of purchased products, the organizational construction and the influences of the external environment.Other than that, product complexity is promptly link to the supply chain operation caution. Because of this, Jacob literature defines the complexity supply chain by the number of parts and degree of unpredictability, personifys by three facts the number of components, extend of interactions, and degree of product novelty. Besides that, represent by the numbers of modules and markets, it also clear in the different types of the suppliers and their interaction. Because of this, Jacob define the product complexity as a design of multiplicity, relatedness to others, and product architecture elements. multiplicity is a unique category and relatedness has three different types like similarity, complementary, and inter-connectedness. Complementary is for economic sense of a product like mp3 sham and music player (Jacob). Similarity is merchandise that sharing the same components, loaf out the same routines, and same benefit share of the products to the market. Other than that, According to Ulrichs (2005), inter-connectedness is a kind of link of interface such as slot, and sectional typology.It also includes the logical and mechanical connection between two elements. For example, it modified of old products through the similarity of the components and the function of the products. (Jacob) Literature define Product portfolio complexity government as the combination of decisions, value systems, supporting s erve, and enterprise pertaining to deciding and employing the most effective product portfolio like mix product types, feature sets, and components types. Product complexity has several take aims in system theory concord to Boulding and Simons (1956, 1962).In the literature, the levels of the products are product categories, the portfolio of a substantial offering, and extend of the product components level. Based on Henderson literature, product complexity had 2 objectives of funding requirements (generating large amounts of cash and estimate long terminations sales growth) and the seek mitigation. A lot of firms try to introduce the different types of products into the market to offset economic or governmental risk, as well as offer broader lines in the hope of increasing the opportunity of a product burn down become a runaway success. Mark) The other forces that like combative positioning forget cause a firm to offer more products. The tinct of product complexity Produ ct complexity forget cause problem in supply chain process execution related to product supply, manufacture, innovation, delivery, and support. Product complexity play a main role of affirm operation, the impact of it are complexity management, inventory, and measure. memorandum is a very important force to tie the streams together into the complexity management like the diminution inventory level or exist, and also point on improving inventory position.Based on Krishnan and Gupta (2001) literature, relatedness and multiplicity has the implicit relationship and they found out the benefit to increasing the use of the common platforms was the function of components costs. According to Hoole, we need to use the right measured to measures complexity and the leader need to focus more careful on product and component rationalization. by and by that, it can use the metric result to manage the number of components of a product more efficaciously than others.For instance, the unit c osts of the components are standardized and not too high relative to alternative fitted components, the increasing of platform get out beneficial. By doing this, the ac beau monde has the advantageous on the cost efficaciously when they prosecute to the market segment because it ontogenesis the profit and cliff the complexity. A good combination of work cam emerged on the topic of modularity represent the increase of the complexity. It get out modify scale economic (Pine, Victor & Boynton 1993), engineering efficiencies (Jacob), and change coordination (Schilling 2000).All the benefits are shown analytically related to the cost components being standardized ( Fisher et al 1996). Modularity go forth have the importance impact on elements of competitive advantage according to the experiential research. Complexity wills increase cost and dominate the revenue benefit. (Lancaster, 1979 Moorthy, 1984). Product complexity affects the company economics of the transaction costs and the sourcing and design in operation management. There are 2 theoretical perspectives in the effect of product complexity into operations.Theory of performance frontiers (TPF) and transaction cost economics (TCE). Strategic on managing supply chain complexity One of the way to reducing the complexity problems is to respect lean mathematical product and Just In measure manufacturing ( Womack 1990) basically refer to the principle that the leaner, the better. According to the literature, a lots of the marketing managers, designers, and the engineers need to pay direction on the product innovation, mass customization, variety reduction program, value analysis, and modularization to managing the product complexity ( Perona 2004).According to the Perona literature, it has empirical evidences to show the ways to manage the complexity like the joint meditation with the suppliers, product modularization, and information systems for production planning and control. The main issue i s the supplier can help the company reduce complexity and correct company performance. Based on the information that poised from the companies show that the company has the stable relationship get the lower complexity score and the company with the shortsighted term relationship has the higher complexity and hard to manage.By investing in joint venture the suppliers can help companies saves times in managing commercial transactions, decrease defects rates in delivery merchandise, mend the transaction reliability, and reduce the effective stock reduction. The product reengineering has the most control on the products to link in between marketing and production it will helps the them to cause miscommunication on the production process and improved their productions. Based on the transaction cost, company needs to locate either in house production or outsourcing of components.Some of the products are easy to outsourcing but it will cost a lot of production cost. Complexity unceas ingly has the perspective the less complexity is always better because it focus on reduce the procural cost from reducing unique parts. The numbers of components that essential manufacturing products increase, the effort dedicated to ensuring conformance will increase. It will increase the cost to make the products. Another research mentions that production process link to the measures of research and victimisation effectiveness.To ensure successful supply chain complexity management, the management team needs to set targets for both managing advantageous complexity and reducing disadvantageous complexity for the employee to follow and work on it to set the differentiation level. The other steps to manage supply chain complexity are to identify the different type of key complexity drivers. It can divide in 3 different categories like configuration and structure, products and services, and process and systems. ConclusionSome of the company likes complexity because it can increase t heir sales based on the product differentiation. Based on the sales return and cost, complexity can create the potential for the best level in product complexity portfolio. A lot of the company think that product complexity can help the company make different in the customer demand, the way on handle the supply chain and the relationship with supplier. Managing product complexity effectively can be daunting organizational task. just about if the times, the impact of the inventory of a company will reducing the safety stock to simplify the supply chain level based on the compass point of Commonality Index(DCI) increased. By doing this, it can help the company save money in the long term and reduce the transportation cost. If the company fail to handle the product and supply chain complexity will cause the company increased the cost and affect the quality of products in the lifecycle management. According to Hoole, it suggest the company to use the right metric to track complexity